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Property owners owe a duty of reasonable care to invitees and licensees. The duty depends on visitor status: invitees (customers) get the highest duty, licensees (social guests) a middle duty, trespassers almost none except to avoid willful harm. Slip-and-fall claims usually involve invitees.
Four elements: duty, breach, causation, and damages. Specifically: the owner knew or should have known of the hazard (actual or constructive notice), failed to fix or warn, the hazard caused the fall, and you suffered provable injury. Surveillance video and prior incidents matter.
Arizona's pure comparative fault rule applies (ARS 12-2505). If a jury finds you 30% at fault for not watching the floor, your award is reduced by 30%. Open-and-obvious hazards shift more fault to you. Lighting and distractions rebut that defense.
Two years from the date of the fall under ARS 12-542. If the fall was on government property, a 180-day notice of claim under ARS 12-821.01 applies. Commercial premises have the standard two-year window, but evidence degrades fast, act early.
Medical bills, lost wages, pain and suffering, and future care for permanent injuries. Hip fractures and TBIs in elderly plaintiffs drive high awards. Pre-existing conditions complicate but do not bar recovery under Arizona's eggshell-plaintiff rule.